DISCLOSURE TEXT ON THE PROCESSING OF PERSONAL DATA
This information notice on the processing of personal data (“Information Notice”) has been prepared by Mutlu Akü Ve Malzemeleri Sanayii Anonim Şirketi (“Company”), acting in the capacity of data controller in order to provide the data subjects with information in scope of Law No. 6698 (“LPPD”), regarding the personal data which will be collected and processed via communication section and MutluChat section on the website www.mutlu.com.tr.
1. WHICH PERSONAL DATA IS BEING PROCESSED?
Our Company uses two separate communication channels, MutluChat and communication box, in order to meet the requests and complaints of its customers, visitors, business partners and suppliers, and battery end-user consumers through the website. Company processes the personal data which are directly collected from you electronically through the website such as name, surname, telephone, e-mail address, address data, product, tool and usage habits included in your complaint and/or request.
The legal grounds for Company's data processing regarding the processes specified in this text are as follows:
Performance of a contract depending on our producer and warranty responsibilities,
Obligatory fulfillment of a legal obligation of the data controller,
Our mandatory legitimate interests, provided that your rights are not harmed.
2. WHAT ARE OUR PURPOSES FOR PROCESSING YOUR PERSONAL DATA?
The purposes of processing your personal data are as follows:
Evaluating and following-up of your requests and complaints,
Communicating with you regarding the processes related to your requests and complaints,
Carrying out after-sales support services,
Using as evidence in legal disputes,
Keeping it to be submitted to authorized public institutions in accordance with our legal obligations.
3. TO WHOM AND FOR WHAT PURPOSES MAY WE TRANSFER YOUR PERSONAL DATA?
We share your personal data with;
our business partners and suppliers from whom we receive service in the supply and delivery processes of the products and services provided to you, in order to deliver the said products and services to you,
our distributors in order to fulfill the above-mentioned purposes,
our consultants in order to carry out the legal processes and our group company due to the joint execution of the legal processes.
4. WHAT ARE YOUR RIGHTS?
Your rights under Article 11 of the LPPD are as follows:
To learn whether any personal data related to you is processed;
If your personal data is processed, to request information on such processing;
To learn the processing purpose of the personal data and whether such collected data is used for the intended purpose;
To learn the identity of third parties to whom personal data is transferred in or out of the country;
To request correction of any personal data which is processed incompletely or inaccurately, and request this correction to be communicated to third parties to whom personal data was transferred;
In the event the reasons for processing personal data cease to exist, although such data had been processed in compliance with the LPPD and other applicable legal provisions, to request your personal data to be deleted or disposed of, and to request third parties to whom personal data was transferred to be informed of this operation;
To file an objection against an outcome which is against your interest, as a result of analysis of the processed data exclusively with automated systems, and
To claim compensation of any damages suffered as a result of unlawful processing of the personal data.
You may apply to us to submit your information and document requests regarding your rights. You may convey your requests regarding processing your personal data in writing to REM (registered e-mail) address “email@example.com” or to e-mail address “firstname.lastname@example.org” or to address of the Company Tepeören Mah. Eski Ankara Asfaltı Cad. No:210 Tuzla/İstanbul to the attention of Legal Directorate with return receipt requested mail. in compliance with the. (We would like to remind you that the relevant request must comply with the “Procedure and Principles Regarding Applying to Data Controller Communiqué”)
Mutlu Akü ve Malzemeleri Sanayii A.Ş (Data Controller) Address: Tepeören Mah. Eski Ankara Asfaltı Cad. No:210 34959 Tuzla İstanbul